Information We Collect
We collect only the information that is strictly necessary to provide and improve the Daina experience. We follow a data minimization approach — we never collect more than we need.
- Name and email address when you create an account or contact support
- Profile details you voluntarily add (display name, profile photo)
- Any content, messages, or feedback you submit within the app
- Device information: device model, OS version, unique device identifiers
- App usage data: features accessed, session duration, in-app interactions
- Log data: IP address, timestamps, crash reports, error logs
- Network information: connection type (Wi-Fi / mobile data)
- Financial data, payment card numbers, or banking information
- Government-issued IDs, Aadhaar, PAN, or similar sensitive identifiers
- Health, biometric, or medical information
- Your contacts, call logs, or SMS messages
- Camera or microphone data without your explicit real-time consent
How We Use Your Information
Your data is used solely to provide, improve, and protect the Daina service. We will never use your data for purposes not listed here without first obtaining your consent.
- To create and manage your account and authenticate your identity
- To deliver the core features and functionality of the Daina app
- To personalize your in-app experience based on your preferences
- To diagnose bugs, fix errors, and improve app performance
- To send you important service notifications (not promotional unless opted in)
- To prevent fraud, abuse, and ensure the security of all users
- To comply with applicable legal obligations under Indian law
Legal Basis for Processing
Under applicable data protection laws including India's Information Technology Act, 2000 and the IT (Amendment) Act, 2008, we process your personal data on the following legal grounds:
- Consent: You have given clear consent for us to process your data for a specific purpose
- Contractual Necessity: Processing is necessary to deliver the service you have signed up for
- Legal Obligation: Processing is required to comply with a legal obligation under applicable law
- Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., improving the app, fraud prevention), provided those interests are not overridden by your rights
Data Sharing & Third Parties
We do not sell, rent, or trade your personal data. We share limited data only in the specific circumstances listed below, and only to the minimum extent necessary.
- Trusted Service Providers: Cloud hosting, analytics, crash reporting — bound by strict data processing agreements and prohibited from using your data for their own purposes
- Legal Compliance: When required by Indian law, court order, or a government authority with proper jurisdiction
- Safety & Security: To protect the rights, property, or safety of Daina users or the public
- Business Transfers: In the event of a merger or acquisition — you will be notified prior to any transfer of personal data
- Advertising networks or ad-tech companies
- Data brokers or marketing agencies
- Any third party for their own commercial use
- Social media platforms without your explicit permission
Data Storage & Security
The security of your data is our responsibility. We implement comprehensive, industry-standard technical and organizational measures to protect your information:
- All data in transit is encrypted using TLS 1.2 / 1.3 (HTTPS)
- All data at rest is encrypted using AES-256 encryption
- Access to user data is strictly limited to authorized personnel on a need-to-know basis
- Regular security audits, penetration testing, and vulnerability assessments
- Multi-factor authentication for all internal systems handling user data
- Automatic session timeouts and secure token-based authentication
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Our retention guidelines:
- Active Account Data: Retained for as long as your account remains active
- Account Deletion: Personal data permanently deleted from active systems within 30 days
- Backup Systems: Residual encrypted backup copies purged within 90 days
- Legal Hold Data: Certain data may be retained longer if required by Indian law or legal proceedings
- Anonymized Analytics: Aggregated, non-identifiable usage statistics may be retained indefinitely for product improvement
Your Rights
You have meaningful rights over your personal data. We respect and uphold these rights. Contact us to exercise any of them — we will respond within 30 days.
Children's Privacy
Daina is intended for users who are 13 years of age or older. We do not knowingly collect, solicit, or process personal information from children under 13.
If you are a parent or guardian and believe your child has provided personal data to us without your consent, please contact us immediately. We will promptly investigate and delete such information.
Cookies & Tracking Technologies
The Daina mobile app does not use browser cookies. We may use limited, privacy-respecting analytics SDKs to understand how users interact with our app and improve performance.
- First-party analytics to measure app performance and feature usage (anonymized and aggregated)
- Crash reporting tools to identify and fix technical issues
- Third-party advertising SDKs or ad networks
- Cross-app or cross-site tracking tools
- Behavioral tracking, fingerprinting, or profiling
- Social media tracking pixels
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements. We are committed to keeping you informed.
- The "Last Updated" date at the top of this page always reflects the most recent revision
- For significant changes, we will notify you via in-app notification or email at least 7 days before the change takes effect
- For minor changes (wording clarifications), we will update the policy without prior notice
- Continued use of Daina after any changes constitutes your acceptance of the updated policy
- If you do not agree with changes, you may delete your account and discontinue use of the app
Questions or Requests?
We're here to help. Reach out for any privacy concerns, data access requests, or questions about this policy.
✉️ amgaa6715@gmail.comDaina App · India · We respond within 30 days